We will make refunds to customers in the following cases:
1. Products We deliver wrong order
(maintenance service, wrong order)
2. Refund cost
- In case of error on our part: We will bear
the full return shipping cost.
- In case, due to personal needs, the customer wants to change
another product: The customer bears the full cost of returning the goods and delivering the new
product.
3. Refund conditions
Time: Office hours
- All mistakes from customers will not be
refunded
We will refund customers in the following cases:
- The service we provide is not as
described
- Customers want to refund the remaining amount when the need for use is over
-
Refund when the order is successful but the product has not been received
This case occurs when
our service is under maintenance, the customer wants to book but has not updated it on the website
in time.
- Refund when the customer receives the product but the product is defective from our
side.
*** WE ONLY REFUND CUSTOMERS WHEN MEET THE ABOVE CONDITIONS.